The Challenge:
Maintaining cleanliness and hygiene is paramount in healthcare facilities. Privacy cubicle curtains, although frequently overlooked, are essential components that can harbor harmful bacteria and pathogens. This case study explores the success story of how University of Utah Hospital revolutionizes their curtain management through the implementation of the CurtainMaster program.
University of Utah Hospital system, in Salt Lake City, UT, is home to over 1,000 board certified physicians and 8,000 staff members across five hospitals and 11 neighborhood health centers. They’re currently using CurtainMaster in one of the hospitals with plans to expand.
The Solution:
CurtainMaster Program
The CurtainMaster software offers an innovative solution to University of Utah Hospital’s curtain management challenges. It introduced a comprehensive and efficient method for tracking curtain usage and managing curtain cleaning.
Efficient Curtain Tracking
CurtainMaster enables staff to use their smartphones to quickly scan and record the placement of privacy curtains, a process that takes only a few seconds. This real-time tracking allows for immediate data collection, reducing the chances of curtains going unnoticed for extended periods.
Automated Dashboard Reports
Hospital supervisors receive automated dashboard reports detailing which curtains in their respective areas are due for cleaning. This proactive approach enables them to plan for the workload, ensuring timely cleaning and minimizing potential infection spread.
Laundry Department Coordination
The program also enables seamless coordination with the laundry department. By notifying them of the number of curtains to expect, the laundry workload can be efficiently managed, resulting in quicker turnaround times for cleaned curtains.
Curtain Loss Prevention
One of the significant achievements of their utilization of the CurtainMaster program was the decrease of curtain loss issues. By accurately tracking which curtains are washed on-site and which are sent out for commercial laundry, the hospital is able to maintain full control over its inventory.
Compliance Monitoring
CurtainMaster’s monthly dashboard reports provide management with a comprehensive overview of compliance levels. This instant insight into the status of curtain management ensured that the healthcare facility maintained high hygiene standards. Management can also conduct deeper dives into areas of concern with just a few clicks, making it easier to address specific issues promptly.
Expanding the Program
The success of the CurtainMaster program led to its expansion. While the initial focus was on privacy curtains, the hospital is now implementing the tracking of shower curtains as well. This expansion demonstrates the scalability and adaptability of the program to meet the evolving needs of the facility.
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