LinenMaster provides exceptional U.S. based, in-house support weekdays from 8 a.m. to 8 p.m. EST – via phone, email, our Contact Form, or Live Chat. Our support team is staffed by linen industry veterans and software experts with the knowledge you need to get the right answer, right away. When reporting a support issue, please provide:
- A brief summary of the issue you are experiencing
- A summary of any recent changes such as hardware replacement
We will respond to your request as quickly as possible.
LinenMaster provides 24/7 emergency support, 365 days a year for a variety of critical production issues, including:
- Inability to contact the remote server or site down
- Inability to use clean scale
- Inability to scan garments
To get you to the right person as fast as possible, please call our main number (772-919-8914) and follow the support prompts. Our answering service will take your message and get you to the right support staff.