Contact Us

Don’t be afraid to reach out!

We would love to give you a demo or answer any questions! Please visit our dedicated support page for resources and support.

Our Location

601 21st St, Suite 300
Vero Beach, FL 32960

We are here for you.
Let us know how we can help.

What Can We Help You With?:

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Please note:  LinenMaster standard support hours are Monday-Friday 8am-8pm EST. If you are the unable to use the clean scale, scan garments, contact the remote server, or have a site down, please call 772-212-2710 and follow the support prompts.” Please let us know if there is anything further that we are missing on our end that we didn’t cover or that would be helpful to further clarify.



Standard Support

LinenMaster provides exceptional U.S. based, in-house support weekdays from 8 a.m. to 8 p.m. EST – via phone, email, our Contact Form, or Live Chat. Our support team is staffed by linen industry veterans and software experts with the knowledge you need to get the right answer, right away. When reporting a support issue, please provide:

  • A brief summary of the issue you are experiencing
  • A summary of any recent changes such as hardware replacement

We will respond to your request as quickly as possible.


Emergency Support

LinenMaster provides 24/7 emergency support, 365 days a year for a variety of critical production issues, including:

  • Inability to contact the remote server or site down
  • Inability to use clean scale
  • Inability to scan garments

To get you to the right person as fast as possible, please call our main number (772-212-2710) and follow the support prompts. Our answering service will take your message and get you to the right support staff.