Resources & Support

Once you choose to implement the LinenMaster software platform to improve your linen management strategy, our relationship is just beginning. Going forward, you’ll have access to expert, reliable support, as well as helpful resources to help you make the most of our solution.

Resources

Learn more about our company, explore our Frequently Asked Questions, access important software downloads, and connect with other LinenMaster users.

The LinenMaster Knowledge Library has moved to the TEXO Community.

The TEXO Community is your go-to hub for knowledge, learning, and collaboration. Ask questions, explore helpful articles, share ideas, and connect with other industry professionals facing the
same challenges you are.

Join the community today!

Status Page

View uptimes, access incident logs, and check service statuses here.

Support

Standard Support

LinenMaster provides exceptional U.S. based, in-house support weekdays from 8 a.m. to 8 p.m. ET – via phone, email, our Contact Form, or Live Chat. Our support team is staffed by linen industry veterans and software experts with the knowledge you need to get the right answer, right away. When reporting a support issue, please provide:

A brief summary of the issue you are experiencing
A summary of any recent changes such as hardware replacement

We will respond to your request as quickly as possible.

Emergency Support

LinenMaster provides 24/7 emergency support, 365 days a year for a variety of critical production issues, including:

Inability to use clean scale
Inability to scan garments
Major error causing a production stoppage

To get you to the right person as fast as possible, please call our main number (772-212-2710) and follow the support prompts. Our answering service will take your message and get you to the right support staff.

© 2026 LinenMaster. All Rights Reserved. LinkedIn | Legal | Contact

LinenMaster acquired LaundryTrak

Infinite Laundry opened 2nd headquarters in Medellin, Colombia

1st international customers in Australia & the UK

Infinite Laundry

Brand launched

Also in 2009, LinenMaster transitions to industries first cloud-based ERP platform

Linen Finder

Was founded and v1.0 website was launched.

LinenHelper

Was Launched

LinenMaster

Was founded, 1st customer signs up

Matt Amoia

Chief Executive Officer

Matt Amoia is a seasoned technology executive, visionary team builder, and accomplished serial entrepreneur. Matt joined LinenMaster & Infinite Laundry in 2023 as Chief Executive Officer. He specializes in transforming and growing SaaS companies of all shapes and sizes, including scaling a company from $5M to $100M.

Matt oversees the strategic vision and direction of the company, driving growth and scalability, all while preserving and nurturing a positive workplace culture. Matt’s expertise in building high-performing teams and award-winning cultures stand testament to his commitment to excellence and innovation. Outside of his professional life, Matt enjoys traveling and spending time with his wife and two kids and cheering them on at their various sports tournaments. He’s also an avid University of Arizona Wildcats fan. Bear down!

Sarah Sinclair

Chief Customer Officer

Sarah Sinclair, Chief Customer Officer, champions product transformation, spearheads strategic initiatives to foster company growth, and perpetuates superior business relationships. Sarah has an extensive background in leading successful organizations and creating innovative sales, customer service, and marketing techniques in the laundry industry. Before finding her “home” in laundry, Sarah specialized in driving customer satisfaction, employee retention, and organizational growth in the hospitality industry for over ten years. Her leadership in streamlining business solutions, solving complex issues, and excellence in communication provide a strong foundation to nurture meaningful partnerships.

Sarah has also led multiple organizations in receiving industry-related awards and recognition, including the TRSA Above and Beyond Service Award in 2020, 2021, 2022, and 2023. Sarah is passionate about helping others and thrives on maximizing ROI for clients through personalized business solutions. Her overall love of people and the laundry industry keeps her motivated to exceed expectations. In her spare time, Sarah enjoys visiting local Assisted Living homes with her dog Charlie, hosting holiday gatherings, cooking, and traveling.

Jeff Miller

Vice President, Engineering

Jeff Miller is an Engineering Leader with over 20 years of experience in the software industry. He began his career working in a family-owned hardware store in Iowa, where he developed a passion for engineering by taking apart and rebuilding computers. This early experience fostered his problem-solving skills and entrepreneurial spirit. Jeff went on to earn degrees in Math and Computer Science from the University of Wisconsin, and then moved to Chicago to start his career in software development.

Over the course of his career, Jeff has held various leadership roles, including CTO positions, in industries ranging from digital marketing and FinTech to food tech and HR tech. He has been deeply involved in both the technical and business aspects of software development, leading teams responsible for product engineering, quality, data, infrastructure, and corporate IT.

Jeff served as the CTO at Yello, a leading early talent software company, where he oversaw the engineering and product development efforts. He is currently the VP of Engineering at LinenMaster, where he is leading the development of next-generation ERP software for the commercial laundry industry. An active mentor and coach, Jeff has been involved in 1871, Chicago’s entrepreneurial hub, and Plato, where he shares his passion for helping others grow. Known for his hands-on leadership, Jeff is dedicated to fostering environments where engineers can learn, thrive, and contribute to innovative solutions.

Anthony Delonardo

Vice President, Sales

Anthony Delonardo, VP of Sales at LinenMaster & Infinite Laundry, is a seasoned Sales Executive renowned for his knack for turning challenges into growth opportunities. Throughout his career, he has held pivotal roles in the sales landscape, making significant contributions to the success of various organizations.

Anthony’s journey has taken him through leadership positions at various organizations. He has consistently demonstrated strategic insights and an unwavering commitment to excellence within the software and technology sectors, leaving a mark of efficiency and success.

Beyond his professional achievements, Anthony resides in central New Jersey with his wife and two sons. His passion for health and fitness, primarily through CrossFit, reflects his disciplined approach to both personal and professional life, driving his continued success.

Jessica Short

Vice President, People Operations

As Vice President of People at LinenMaster and Infinite Laundry, Jessica Short is a seasoned human resources leader dedicated to fostering a dynamic and inclusive workplace culture. With over 15 years of progressive experience in human capital management, Jessica brings strategic vision and operational expertise to drive organizational excellence and employee engagement.

Jessica’s career is marked by a commitment to cultivating talent and nurturing high-performing teams. By implementing innovative talent acquisition strategies, comprehensive employee development programs, and robust diversity and inclusion initiatives, Jessica has consistently aligned HR practices with broader business objectives within the technology Industry.